Privacy Policy

Welcome to DiveIn's privacy policy. DiveIn is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at the email address provided.

Information We Collect

We collect various types of personal information to provide and improve our services:

• Contact info: Name, email address, telephone number.
• Identification Data: Date of birth, identity document number.
• Booking Information: Details of course, dive and rental bookings.
• Payment details: Credit card information and other payment details.
• Technical data: IP address, browser type, operating system, log information.

How We Use Information

The information collected is used to:

• Manage and confirm reservations.
• Provide customer service and support.
• Process payments and prevent fraud.
• Send promotional communications and updates on services.
• Improve our website and the services we offer.

Information Sharing

We do not share your personal information with third parties, except in the following cases:

• Service Providers: Partners who support our services (e.g. payment systems).
• Legal Obligations: When required by law or to protect our legal rights.
• With Your Consent: Sharing with other third parties only with your express consent.

Information Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse or disclosure. These include:

• Data encryption during transfer.
• Limited access to personal information to authorized employees only.
• Regular testing of our security systems.

Retention of Information

We only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

User Rights

You have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to the processing of your personal information.
• Request the limitation of processing.
• Request that we transfer your information to another entity.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will inform you of any changes by publishing the new information on our website.

Contacts

If you have any questions or requests regarding this privacy policy, you can contact us at:

• E-mail: info@divein.net
• Telephone: +39 351 555 3905
• Address: Al Phanar, Sharm Al Shiekh, South Sinai Governorate 8762601, Egypt